FAQ - Frequently Asked Questions

MarketFlow is an AI-powered platform that helps local shop owners digitize their business. It allows you to create professional content for products (photos, titles, descriptions) and automatically publish them on marketplaces like eBay, Subito and others.

MarketFlow offers plans starting from €5/month (Starter). All plans include a 7-day free trial. The Pro plan (€29/month) is ideal for regular sellers, while Business (€99/month) is designed for professionals and companies.

MarketFlow currently supports eBay and Subito.it. We are working to integrate Facebook Marketplace and other popular marketplaces.

No, MarketFlow is designed to be simple and intuitive. If you know how to upload a photo with your phone, you're already ready to use MarketFlow. AI does all the technical work for you.

When you upload a photo, our AI (based on Google's Gemini) analyzes the image to recognize the product. It automatically generates a catchy title, detailed description, category suggestions and tags. All this happens in just a few seconds.

Absolutely yes! The AI-generated content is a great starting point, but you can edit the title, description, price, conditions and any other details before publishing.

You can upload up to 10 photos per product. Additionally, you can automatically generate 4 AI variants of each photo to create a richer and more professional gallery.

It's a feature that automatically creates 4 different versions of the same photo. Each variant can have a different background, improved lighting or optimized angles.

Yes, MarketFlow includes an automatic background removal tool. With one click you can get a clean white background, perfect for professional marketplaces like eBay.

Go to Settings → Marketplaces, click "Connect eBay" and follow the OAuth authorization process. It's secure and takes only a few clicks. We never store your eBay credentials.

Yes, you can select multiple marketplaces before publishing and MarketFlow will adapt the content to the specifications of each platform.

Yes, when you click "Publish" the listing is sent immediately to the selected marketplace.

Yes, you can edit the title, description, price and other details directly from MarketFlow. Changes will be synced with the marketplace.

MarketFlow automatically syncs the listing status. When a product is sold, the listing is archived and you can track the sale in analytics.

The Telegram bot allows you to create listings directly from your smartphone. Just send photos to the bot and it will guide you step by step through the listing creation.

No, the Telegram bot is included free in all MarketFlow plans.

Go to Settings, you'll find instructions to activate the bot. Just search for the bot on Telegram and enter the activation code provided.

The bot is designed as a complement to the web platform. You can create listings from Telegram, but for advanced features we recommend using the web platform.

Yes, we take security very seriously. All data is encrypted, we do automatic daily backups and we are GDPR compliant.

No, we use the OAuth system for authentication with marketplaces. We never see or store your passwords.

Yes, you can delete your account at any time from the Settings section. All your data will be permanently deleted.

No, your photos are private and are only used for your listings. We don't share them, sell them, or use them to train AI.

No, prices are transparent. In Pro and Business plans, if you exceed the monthly listing limit, you pay only €0.20 for each additional listing.

Yes, you can upgrade or downgrade whenever you want. Changes take effect from the next billing cycle.

Yes, all plans include a 7-day free trial. You can cancel at any time at no cost.

You can contact us via email at support@marketflow.it. We're here to help and usually respond within 24 hours.

Yes, we have a comprehensive guide in the "How It Works" section that explains all the features in detail.

Absolutely yes! We're always looking for feedback to improve MarketFlow. Write to us at support@marketflow.it with your suggestions.